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A short time ago I quoted for a job.  A nice looking start up company based in the UK, with what looked like enough daily tasks to keep me interested and enough contact with the owner and potential clients to help me learn about the business quite quickly.

So, I duly submit my proposal and quote and wait.

And wait and wait and wait.  Bearing in mind that I’ve been asked to quote, (rather than me banging on their door asking to quote for some work) I find this waiting rather irksome.

Just as I’m about to pick up the phone and ask what’s going on, I get an email.  Unfortunately, it’s not personalised, nor does it make any reference to the information I’ve already sent in.  It seems that I was one of “thousands” that responded to their solicitations!

There’s always so much noise about how we as providers have to keep on top of our game, answer emails in a timely manner, pick up the phone while we’re in the shower and be on call 24/7.  But I hear very little about the other side and how if you have asked for a quote or information about a particular company, the least you can do is say thanks.

That’s all I’m asking for.  A quick, ‘thank you, appreciate the effort, sorry not this time,’ email.  2 mins.

Am I being naive and asking too much?

About the Author:
Emma Crabtree is the owner and sole-operator of Red Box Virtual Office, a off-site business support service.  Red Box Virtual Office can enable you to free yourself from the day to day admin of your business so that you can focus on what you enjoy and what makes you money.  Find out more